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Terms & Conditions

PLEASE READ THE FOLLOWING TERMS OF SERVICE & LEGAL NOTICES (“THIS AGREEMENT”) CAREFULLY BEFORE USING THE BENEFITHELPGUIDE.COM WEBSITE (the “Site” or “BenefitHelpGuide.com”). These Terms explain your and our rights under this Agreement and make certain disclosures required by law.

By using the Site, you agree to the terms of this Agreement. If you do not agree to these Terms, you may not use the Site.

BenefitHelpGuide.com (“BenefitHelpGuide.com,” “we,” “us,” or “our”) has the right, in our sole discretion, to modify, add, or remove any terms or conditions of this Agreement by posting changes to the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.

IMPORTANT DISCLOSURE

BenefitHelpGuide.com is an independent website and is not affiliated with, endorsed by, or operated by any federal, state, or local government agency.

Completing an evaluation request form through this Site does not constitute submitting an application directly to any government agency. After completion, you may receive a free evaluation from a participating attorney, advocate, or service provider.

Neither this Site nor any participating attorney, advocate, or service provider should be considered affiliated with or endorsed by any government agency unless expressly stated otherwise.

ATTORNEY / ADVOCATE ADVERTISEMENT: This website is a group advertisement. BenefitHelpGuide.com is not a lawyer referral service. Participating attorneys, participating advocates, and participating service providers appearing on or through BenefitHelpGuide.com may pay an online advertising fee or otherwise compensate BenefitHelpGuide.com in connection with consumer inquiries.

Use of this Site is not intended to and does not create an attorney-client relationship between attorneys, advocates, service providers, and any requestors. BenefitHelpGuide.com is not a law firm. Information available through the Site is provided for general informational and advertising purposes and should not be considered professional advice.

Participating attorneys, advocates, and service providers are independent third parties and are not employees, agents, partners, joint venturers, or representatives of BenefitHelpGuide.com. BenefitHelpGuide.com does not control, supervise, endorse, or guarantee the services, advice, conduct, qualifications, licensing status, availability, or performance of any participating attorney, advocate, or service provider.

BenefitHelpGuide.com does not submit applications to government agencies on your behalf unless expressly disclosed otherwise. Individuals interested in government programs or services should contact the appropriate government agency directly for official information and application procedures.

We do not provide legal advice or referrals.

By filling out information on our evaluation form or any other form on BenefitHelpGuide.com, the transaction is not considered part of an attorney-client relationship. We are not attorneys. We reserve the right not to respond to inquiries.

Information provided to BenefitHelpGuide.com may be shared, sold, disclosed, or otherwise provided to participating attorneys, participating advocates, participating service providers, lead buyers, advertising partners, compliance providers, analytics providers, technology providers, and other third parties as described in our Privacy Policy.

No Legal Advice and No Attorney-Client Relationship

Nothing on this Site constitutes legal advice, creates an attorney-client relationship, or should be relied upon as a substitute for consulting qualified legal counsel.

BenefitHelpGuide.com is not a law firm and does not provide professional advice. Any information provided through the Site is for general informational and advertising purposes only.

BenefitHelpGuide.com does not determine or guarantee eligibility, qualification, representation, assistance, approval, payment, or any particular outcome.

Submission of information through this Site does not create an attorney-client relationship between you and BenefitHelpGuide.com or between you and any participating attorney, advocate, or service provider unless a separate written agreement is entered into with that attorney, advocate, or service provider.

Information submitted through this Site is not necessarily protected by attorney-client privilege. Please do not submit confidential, privileged, highly sensitive, or time-sensitive information unless you are comfortable with the handling and disclosure practices described in these Terms and our Privacy Policy.

No Government Affiliation

BenefitHelpGuide.com is an independent website and is not affiliated with, endorsed by, or operated by any federal, state, or local government agency.

Submitting information through this Site does not constitute an application for any government program or benefit.

No Guarantee of Results

BenefitHelpGuide.com does not guarantee that any user will qualify for or receive any particular service, assistance, representation, payment, response, or outcome.

Any amounts, estimates, examples, statistics, or other numerical references appearing on or through the Site are provided for general informational or advertising purposes only and do not guarantee qualification, approval, payment, or any particular result.

Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Site, you acknowledge that you have reviewed and agree to the Privacy Policy, including disclosures relating to cookies, tracking technologies, monitoring technologies, session replay technologies, call tracking technologies, lead certification technologies, data collection, use, sharing, sale, disclosure, and privacy rights.

Electronic Communications and Consent to Contact

By using the Site and submitting information through the Site, you consent to receive communications electronically, including emails, text messages, phone calls, prerecorded voice messages, artificial voice messages, and automated communications where permitted by applicable law and based upon your consent.

Consent is not a condition of purchasing any goods or services. Message and data rates may apply. Message frequency may vary. You may revoke consent at any time by following opt-out instructions, replying STOP to text messages where applicable, requesting placement on a do-not-call list, or contacting us as described in the Privacy Policy.

Calls to or from phone numbers associated with this Site, BenefitHelpGuide.com, participating attorneys, advocates, service providers, or related call centers may be monitored or recorded for quality assurance, compliance, training, operational, verification, customer service, and recordkeeping purposes where permitted by applicable law.

Website Monitoring, Cookies, Pixels, and Tracking Technologies

Your interactions with the Site may be monitored, recorded, analyzed, replayed, or retained through cookies, pixels, analytics technologies, session replay technologies, event monitoring technologies, call tracking technologies, lead certification technologies, and similar technologies as described in our Privacy Policy.

By using the Site, you acknowledge and agree that BenefitHelpGuide.com and its authorized third-party providers may use such technologies for operational, analytics, advertising, compliance, fraud prevention, website improvement, customer service, lead verification, and business purposes.

Ownership, License and Restrictions on Use

All text, images, icons, logos, identifying products and services, and intellectual property of BenefitHelpGuide.com belong to us. All right, title, and interest, including all copyrights, trademarks, and other intellectual property rights within BenefitHelpGuide.com, belong to BenefitHelpGuide.com.

In addition, the names, images, pictures, logos, and icons identifying BenefitHelpGuide.com’s products and services are proprietary marks of BenefitHelpGuide.com and its subsidiaries or affiliates.

Except as provided below, users shall not receive any license or right, by implication, estoppel, or otherwise, under copyright or other intellectual property rights.

The user of BenefitHelpGuide.com is hereby granted a nonexclusive, nontransferable, limited license to view and use information retrieved from BenefitHelpGuide.com solely for the user’s informational and non-commercial purposes.

The user shall not remove or obscure any identifying marks, logos, icons, images, copyright notices, or other notices.

Except as expressly provided above, no part of BenefitHelpGuide.com, including but not limited to materials retrieved therefrom and the underlying code, may be reproduced, republished, copied, transmitted, or distributed in any form or by any means without prior written approval from BenefitHelpGuide.com.

Links

BenefitHelpGuide.com does not quality-control links to our Site. We are not responsible for any material or information contained on sites that link to us.

Users of our Site may provide links to us provided that: (a) the user does not remove or obscure, frame, distort, or hide advertisements, copyright notices, or other notices on BenefitHelpGuide.com; (b) the user provides BenefitHelpGuide.com with notice of such a link by sending an email to info@benefithelpguide.com; and (c) the user discontinues providing links to BenefitHelpGuide.com if we notify the user to do so.

Modifications to the Site

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site or any part of it with or without notice.

In the event of a modification or discontinuance, information submitted by you and others may be lost. You agree to keep a permanent record of information you provide to us, and you agree that information submitted to us is at your sole risk.

You agree that we have no responsibility or liability for the deletion or failure to store content maintained or transmitted through the Site, including messages and other communications.

You agree that we shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Site.

Limited License; Permitted Uses

You are granted a non-exclusive, nontransferable, revocable license to:

Restrictions and Prohibitions on Use

Your license to access and use the Site and its services is subject to additional restrictions and prohibitions.

You may not:

No Solicitation

You shall not distribute on or through the Site or to persons or entities identified through the Site any content or material containing solicitations or advertising of any kind without our express prior written permission.

User Submissions and License to Use Information

By submitting information, content, forms, messages, or other materials through the Site, you represent that the information you submit is accurate and that you have the right to submit it.

You grant BenefitHelpGuide.com the right to collect, use, store, process, transmit, disclose, share, sell, and otherwise handle such information as described in these Terms and our Privacy Policy.

You understand and agree that information submitted through the Site may be shared with participating attorneys, participating advocates, participating service providers, call centers, lead buyers, advertising partners, compliance vendors, analytics providers, technology providers, and other third parties involved in responding to your request, operating the Site, verifying consent, preventing fraud, or complying with legal and contractual obligations.

Indemnity

You agree to indemnify, defend, and hold harmless BenefitHelpGuide.com and its affiliates, subsidiaries, owners, members, equity holders, directors, officers, employees, agents, representatives, contractors, licensors, service providers, participating attorneys, participating advocates, successors, and assigns from and against any and all claims, demands, actions, liabilities, damages, losses, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys’ fees and costs, arising out of or relating to:

BenefitHelpGuide.com reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate fully with BenefitHelpGuide.com in asserting any available defenses.

Errors and Corrections

We do not represent or warrant that the Site will be error-free, free of viruses or other harmful components, or that defects will be corrected.

We do not warrant or represent that information available on or through the Site will be correct, accurate, timely, complete, or otherwise reliable.

We may, but are not obligated to, make improvements or changes to the features, functionality, or content of the Site at any time. In no event shall we be liable for any such errors or defects.

Termination

By using the Site, you do not acquire any rights to the Site other than the limited license to use the Site that may be terminated in accordance with this section.

We may, in our sole discretion, terminate your account, access to, or use of the Site and remove or discard content within the Site for any reason, including non-payment, lack of use, suspected fraud, abuse, or violation of these Terms.

We may also discontinue providing the Site or any part thereof at any time, with or without notice.

You agree that termination of your access may be effected without prior notice and that we may immediately deactivate or delete your account and related content, information, and files or prevent further access to them.

We shall not be liable to you or any third party for termination of your access to the Site.

Third-Party Content

Third-party content may appear on this Site or may be accessible through links from this Site.

We are not responsible for and assume no liability for mistakes, misstatements, omissions, falsehoods, objectionable material, or other content contained in third-party materials appearing on or accessible through the Site.

You understand that information and opinions contained in third-party content represent solely the views of their respective authors and are not necessarily endorsed by us or reflective of our views.

Dealings with Advertisers and Participating Providers

Your correspondence, communications, evaluations, business dealings, or participation in services with advertisers, participating attorneys, participating advocates, participating service providers, or other third parties found on or through the Site, including any terms, conditions, warranties, representations, fees, agreements, advice, services, or outcomes associated with such dealings, are solely between you and the applicable third party.

You agree that BenefitHelpGuide.com shall not be responsible or liable for any loss, damage, claim, dispute, cost, or liability incurred as the result of such dealings or the presence of advertisers, participating attorneys, participating advocates, participating service providers, or other third parties on or through the Site.

Links to Other Websites

The Site may contain hyperlinks to websites neither owned nor controlled by us. We are not responsible for and, unless otherwise specifically stated, make no representations or endorsements regarding these websites or any service or product associated with them.

By including hyperlinks, we do not mean to state or imply that we sponsor, are affiliated with, or are legally authorized to use any trade name, registered trademark, service mark, logo, legal or official seal, or copyrighted symbol that may appear on the linked websites.

Disclaimer of Warranties and Limitation of Liability

This website is provided “as is” and “as available” without warranties of any kind, express or implied. Your use of the Site is at your sole risk.

BenefitHelpGuide.com does not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that information provided will be accurate, complete, current, or reliable.

BenefitHelpGuide.com does not guarantee that any user will qualify for or receive any particular service, assistance, representation, payment, response, or outcome.

To the fullest extent permitted by law, BenefitHelpGuide.com shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of this Site or these Terms, even if advised of the possibility of such damages.

IN NO EVENT SHALL BENEFITHELPGUIDE.COM’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS EXCEED ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID, IF ANY, TO ACCESS THE WEBSITE, WHICHEVER IS GREATER.

Governing Law and Venue

These Terms of Service and any dispute, claim, or controversy arising out of or relating to the Site, these Terms, the Privacy Policy, communications with you, lead generation activities, advertising, data collection practices, or your use of the Site shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict-of-law principles.

Subject to the arbitration agreement below, any legal action or proceeding arising out of or relating to these Terms, the Privacy Policy, or use of the Site shall be brought exclusively in the state or federal courts located in Mecklenburg County, North Carolina, and you consent to the personal jurisdiction and venue of such courts.

Binding Arbitration, Class Action Waiver, and Jury Trial Waiver

PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS.

To the fullest extent permitted by law, you and BenefitHelpGuide.com agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, your use of the Site, communications with you, privacy or data collection practices, advertising, monitoring technologies, call tracking, lead generation activities, or any products or services offered through the Site shall be resolved by binding individual arbitration rather than in court, except that either party may bring an individual action in small claims court if the claim qualifies.

Arbitration shall be conducted on an individual basis and not as a class, collective, consolidated, representative, or private attorney general action.

You and BenefitHelpGuide.com each waive the right to participate in a class action, class arbitration, collective action, consolidated action, representative action, or private attorney general action.

You and BenefitHelpGuide.com each waive any right to a jury trial for any dispute, claim, or controversy arising out of or relating to these Terms, the Site, your use of the Site, communications, privacy practices, advertising, monitoring technologies, or lead generation activities.

The arbitration shall be administered by a neutral arbitration provider under its applicable consumer arbitration rules unless the parties agree otherwise. The arbitrator shall have authority to award the same individual remedies that a court could award, subject to the limitations and waivers contained in these Terms.

If any portion of this arbitration agreement is found unenforceable, the remaining portions shall remain in effect to the fullest extent permitted by law. If the class action waiver is found unenforceable as to a particular claim, that claim must proceed in court and not in arbitration.

The seat and location of the arbitration shall be Mecklenburg County, North Carolina, unless otherwise required by applicable law or agreed to by the parties.

Severability

If any provision of these Terms is found to be invalid, unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

Entire Agreement

These Terms, together with the Privacy Policy and any disclosures appearing on the Site, constitute the entire agreement between you and BenefitHelpGuide.com regarding your use of the Site and supersede any prior or contemporaneous communications or agreements relating to the Site.

THIS SITE MAY CONTAIN ADVERTISING MATERIAL OR LAWYER ADVERTISEMENTS

Some jurisdictions may consider the Site to be a form of advertising for legal services and may require specific disclosures. Please read the following carefully:

THIS IS AN ADVERTISEMENT. The determination of the need for legal services and the choice of a lawyer are extremely important decisions and should not be based solely upon advertisements. Anyone considering a lawyer should independently investigate the lawyer’s credentials and ability and should not rely solely upon advertisements or self-proclaimed expertise. Hiring a lawyer is an important decision that should not be based solely upon advertisements.

FREE BACKGROUND INFORMATION AVAILABLE UPON REQUEST

Before you decide to hire any law firm, ask the firm to send you free written information about its qualifications and experience. Additional information about lawyers or firms may also be obtained by contacting the Bar Association in the state in which the lawyers or law firms are licensed.

No representation is made that the quality of legal services to be performed is greater than the quality of legal services performed by other lawyers.

Memberships and offices in legal fraternities and legal societies, technical and professional licenses, and memberships in professional associations and societies do not necessarily mean that a lawyer is a specialist, expert, authority, or certified in a particular field of law, nor do such memberships or licenses necessarily mean that a lawyer is more expert or competent than another lawyer.

A description or indication of limitation of practice does not mean that any agency or board has certified a lawyer as a specialist, expert, or authority in an indicated field of law practice, nor does it mean that such lawyer is more expert or competent than another lawyer.

We encourage potential clients to conduct their own independent investigation and evaluation of any lawyer being considered.

ADDITIONAL STATE-SPECIFIC DISCLOSURES

The following state-specific disclosures are provided in an effort to comply with applicable attorney advertising rules and professional responsibility requirements. Because attorney advertising regulations may change from time to time, BenefitHelpGuide.com reserves the right to modify these disclosures as necessary to maintain compliance with applicable law.

Alabama: No representation is made that the quality of legal services to be performed is greater than the quality of legal services performed by other lawyers.

Alaska: The Alaska Bar Association does not accredit or endorse certifying organizations.

Arizona: This may be considered attorney advertising. No attorney-client relationship is formed by submitting information through this Site.

California: This Site may be considered attorney advertising. No representation is made that any attorney is certified as a specialist unless expressly stated by that attorney and permitted under applicable California rules. Attorney advertisements must not be false, misleading, or deceptive. The choice of a lawyer is an important decision and should not be based solely upon advertisements. Anyone considering a lawyer should independently investigate the lawyer’s credentials, licensing status, qualifications, and ability.

Colorado: Colorado does not certify attorneys as specialists in any field unless otherwise authorized by applicable rule or law.

Connecticut: This may be considered attorney advertising. Prior results do not guarantee a similar outcome.

Delaware: This may be considered attorney advertising. No attorney-client relationship is created by use of this Site.

Florida: The hiring of a lawyer is an important decision that should not be based solely upon advertisements. Before you decide, ask the lawyer or law firm to send you free written information about their qualifications and experience.

Georgia: This may be considered attorney advertising. No attorney-client relationship is formed by submitting information through this Site.

Hawaii: There is no procedure for review or approval of specialist certification organizations in Hawaii.

Idaho: This may be considered attorney advertising. No attorney-client relationship is created unless and until you enter into a separate written agreement with an attorney.

Illinois: The Illinois Supreme Court does not recognize certifications of specialties in the practice of law, and any certificate, award, or recognition is not a requirement to practice law in Illinois.

Indiana: This may be considered attorney advertising. No attorney-client relationship is formed by submitting information through this Site.

Iowa: The determination of the need for legal services and the choice of a lawyer are extremely important decisions and should not be based solely upon advertisements or self-proclaimed experience. Memberships and offices in legal fraternities and legal societies, technical and professional licenses, and memberships in professional associations do not mean that a lawyer is experienced in a particular field of law, nor do they mean that a lawyer is necessarily more proficient or competent than any other lawyer. All potential clients are urged to make their own independent investigation and evaluation of any lawyer being considered.

Kansas: This may be considered attorney advertising. No attorney-client relationship is formed by submitting information through this Site.

Kentucky: THIS IS AN ADVERTISEMENT.

Louisiana: This may be considered attorney advertising. No attorney-client relationship is formed by submitting information through this Site.

Maine: This may be considered attorney advertising. No attorney-client relationship is created by use of this Site.

Maryland: This may be considered attorney advertising. No attorney-client relationship is created unless and until a separate agreement is entered into with an attorney.

Massachusetts: If a Massachusetts lawyer holds himself or herself out as “certified” in a particular service, field, or area of law by a non-governmental body, the certifying organization is a private organization whose standards for certification are not regulated by the Commonwealth of Massachusetts.

Michigan: This may be considered attorney advertising. No attorney-client relationship is formed by submitting information through this Site.

Minnesota: This may be considered attorney advertising. Past results do not guarantee future results.

Mississippi: The Mississippi Supreme Court advises that a decision on legal services is important and should not be based solely on advertisements. Free background information is available upon request to a Mississippi attorney. The listing of any area of practice by a Mississippi attorney does not indicate any certification of experience therein.

Missouri: Neither the Supreme Court of Missouri nor the Missouri Bar reviews or approves certifying organizations or specialist designations.

Montana: This may be considered attorney advertising. No attorney-client relationship is formed by submitting information through this Site.

Nebraska: This may be considered attorney advertising. No attorney-client relationship is formed by submitting information through this Site.

Nevada: The State Bar of Nevada does not certify any lawyer as a specialist or proficient in any field of law unless otherwise permitted under applicable rules.

New Hampshire: This may be considered attorney advertising. No attorney-client relationship is created unless and until a separate agreement is entered into with an attorney.

New Jersey: Any certification as a specialist or certification in a field of practice that does not state that such certification has been granted by the Supreme Court of New Jersey or by an organization approved by the American Bar Association indicates that the certifying organization has not been approved, or has been denied approval, by the Supreme Court of New Jersey and the American Bar Association.

New Mexico: Any certification by an organization other than the New Mexico Board of Legal Specialization does not constitute recognition by the New Mexico Board of Legal Specialization unless the lawyer is also recognized by the board as a specialist in that area of law.

New York: Attorney Advertising. Prior results do not guarantee a similar outcome. No attorney-client relationship is created by use of this Site.

North Carolina: This may be considered attorney advertising. No attorney-client relationship is formed by submitting information through this Site.

North Dakota: This may be considered attorney advertising. No attorney-client relationship is created unless and until a separate agreement is entered into with an attorney.

Ohio: This may be considered attorney advertising. No attorney-client relationship is formed by submitting information through this Site.

Oklahoma: This may be considered attorney advertising. No attorney-client relationship is formed by submitting information through this Site.

Oregon: THIS IS AN ADVERTISEMENT.

Pennsylvania: This may be considered attorney advertising. No attorney-client relationship is created by use of this Site.

Rhode Island: The Rhode Island Supreme Court licenses all lawyers in the general practice of law. The court does not license or certify any lawyer as a specialist in any field of practice.

South Carolina: This may be considered attorney advertising. No attorney-client relationship is created unless and until a separate agreement is entered into with an attorney.

South Dakota: This may be considered attorney advertising. No attorney-client relationship is formed by submitting information through this Site.

Tennessee: Unless otherwise indicated, Tennessee attorneys are not certified as specialists by the Tennessee Commission on Continuing Legal Education and Specialization in the areas of practice listed on their profiles.

Texas: Unless otherwise indicated, Texas attorneys are Not Certified by the Texas Board of Legal Specialization in the areas of practice listed on their profiles.

Utah: This may be considered attorney advertising. No attorney-client relationship is formed by submitting information through this Site.

Vermont: This may be considered attorney advertising. No attorney-client relationship is created unless and until a separate agreement is entered into with an attorney.

Virginia: This may be considered attorney advertising. No attorney-client relationship is formed by submitting information through this Site.

Washington: The Supreme Court of Washington does not recognize certification of specialties in the practice of law. Any certificate, award, or recognition by a group, organization, or association used by a Washington attorney to describe qualifications as a lawyer or qualifications in any subspecialty of law is not a requirement to practice law in the State of Washington.

West Virginia: This may be considered attorney advertising. No attorney-client relationship is formed by submitting information through this Site.

Wisconsin: This may be considered attorney advertising. No attorney-client relationship is created unless and until a separate agreement is entered into with an attorney.

Wyoming: The Wyoming State Bar does not certify any lawyer as a specialist or proficient in any field. Anyone considering a lawyer should independently investigate the lawyer’s credentials and ability and not rely solely upon advertisements or self-proclaimed experience.